Frequently Asked Questions

  • Q: Can you hold a place before I apply?

    A: Unfortunately, no. We are only able to hold a property and take it off the rental market with a complete application, paid application fee, and security deposit.
  • Q: Do I pay first month’s rent and last month’s rent with my security deposit?

    A: Upon application approval, you must pay the security deposit (equal to at least one month’s rent) and 1st months’ rent in full
  • Q: Is the deposit refundable?

    A: The security deposit is refundable at move out and there are no damages or rent owed for the property.
  • Q: You have a property I want to rent. How do I apply?

    A: Click on Our Rentals or Apply Here
  • Q: How do I pay rent?

    A: Use the Tenant Web Access portal to log in and pay rent online. You can also contact your Property Manager and they will let you know other ways to pay.
  • Q: I want to move out, but my roommate wants to stay. What do I do?

    A: Contact your Property Manager and they will have you complete a Mutual Termination form.
  • Q: How much notice do I have to give if I want to move out?

    A: We require at least a 30-day notice to vacate. This also includes if you want to move at the end of your lease agreement.
  • Q: Who is responsible for paying for repairs & maintenance requests?

    A: Please see the Tenant Handbook to review the process and policy on repairs and maintenance.